Terms & Conditions

Terms & Conditions of Sale


Prices are based upon our standard packaging for domestic shipment, unless otherwise specified.


Sales, use, occupational, excise, duty or other tax applicable is NOT included in this quotation, and will be invoiced as a separate item and paid accordingly by you. Please furnish us with a “Tax Exemptions Certificate if the order is for resale.


Delivery quoted is contingent upon strikes, fire, governmental action and other causes beyond our control.


Kinetico Denver warrants its products against defects in material and workmanship under provisions of the standard manufacturers’ warranty. This policy is available upon request.


This quotation is offered prior to your establishing credit accommodations with us. We may, at any time, alter or suspend credit, refuse shipment or cancel unfilled orders, when, in our opinion, the financial condition of the customer or status of his account warrants such action. NOTE: "By signing this document, you are agreeing to our terms. If you do not pay within our terms, you will be responsible for all late fees, interest, collection costs and court/legal fees."


Any order accepted by us cannot be countermanded, revised or cancelled without our written consent, and upon such terms as will indemnify us against loss. NOTE: Cancellation will result in a restocking charge.


Claims for shortages must be made within thirty days from date of shipment. Please give the packer’s number and other identifying information to facilitate handling any such claim.


Equipment and materials offered are as specified and when changes or revisions are accepted by us, such changes may necessitate price revision which customer agrees to accept. Detailed erection and assembly drawings requiring “submittal approval” will be furnished upon request with the charge for same being determined by Kinetico Denver dependent upon the complexity and detail required by the job specifications.

System Performance

Equipment and materials offered have been designed to meet Flow and Quality requirements based on water analysis supplied. If feed water conditions are different at time of installation, Kinetico Denver Warranty will not apply. If there was no water analysis provided at the time of system design, Kinetico Denver guarantees the system was designed employing best engineering practice.

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